Finance and Accounting Solutions

Microsoft Dynamics 365 Business Central – an all-in-one ERP solution customized by IGC, to allow businesses connect their finances, sales, service, and operations to streamline business processes, improve client interactions, and enable compliance

Sales Solutions

Empower your sales teams and engage your customers with Microsoft Dynamics 365 CRM for Sales, customized by IGC

Customer Service Solutions

Create superior service experiences with Microsoft Dynamics 365 for Customer Service, customized by IGC.

Who We Are

We are experts  in Microsoft Dynamics 365 solutions. Our diverse global  team combines “Big Four” consulting backgrounds with industry experiences at some of the world’s leading organizations.

Why Us?

IGC.technology brings together its expertise in people, processes, technology, and data to help clients prepare for growth, manage risk, and improve operations.

Our Services

We provide implementation, training, integration and support services for Microsoft Dynamics 365 applications for Sales, Service, Finance and Operations, Talent, and Marketing.

Implementations

IGC’s proven implementation approach focuses on the management, control, and operation of processes and applications, along with continuous performance evaluation. Our processes can easily adapt to your business needs, allowing flexibility for out-of-the-box rapid deployments or custom deployments.

Support

IGC provides comprehensive 24/7 technical and functional support for your Microsoft Dynamics 365 applications. Our experts will provide you with all the support you need, allowing you to focus on your core business. Our production support services include user training, hand-holding, backups, upgrades, integrations and more.

Training

IGC offers customized training for Microsoft Dynamics 365 applications, that meets your specific needs, schedule and budget. Our training experts will work with you to determine a training plan, develop a curricullum and deliver the training to your staff. Training can be conducted on-site at your location, online or in a training facility. We also provide training materials and coaching to your staff.

Integration

IGC has expertise integrating multiple legacy systems, saving your organization money and making your operations more efficient. Using a single integration platform from Tibco Scribe Software, we can integrate your Microsoft Dynamics 365 applications to most of your existing enterprise applications.

Migration

IGC provides comprehensive data migration services. Using ETL (Extract, Transform and Load) processes we will help you migrate your data to/from Microsoft Dynamics 365. We work with built-in Microsoft data migration tools or use data migration tools from Scribe Software, for more complex or routine data migrations.

Custom Development

IGC developers can build custom solutions on Microsoft Dynamics 365, based on your specific needs and processes. Our custom solutions can be deployed both on-premise and on the cloud. We have built Dynamics 365 solutions for multiple clients, including US federal government agencies and global companies.

Solutions

Don’t let your legacy tools hamper your business’s growth. Microsoft Dynamics 365 solutions for Sales, Customer Service, Field Service, Project Service Automation and, Finance and Operations can increase productivity by giving your teams access to connected tools, processes, and data. IGC’s industry expertise and experience will help you save money, reduce your dependency on IT, and gain insights that will take your business and your customer relationships to the next level.

Microsoft Dynamics 365 and IGC’s industry experience will help you speed up your digital transformation, by breaking down the silos between CRM and ERP. The integrated solutions, will help you capture new business opportunities, empower your employees, engage customers, improve operations, manage risk and prepare for growth

Sales

Microsoft Dynamics 365 for Sales, customized by IGC, empowers sellers with the insight, guidance and tools to drive personal engagement with their customers

Project Service Automation

Microsoft Dynamics 365 for Project Service Automation, customized by IGC, enables project-based organizations to deliver every customer engagement on-time and within-budget through an end-to-end solution for sales, planning, resourcing, delivery, and billing.

Customer Service

Microsoft Dynamics 365 for Customer Service, customized by IGC, will help you build loyalty with your customers, by creating effortless service experiences.

Marketing

Microsoft Dynamics 365 for Marketing, customized by IGC, lets you create a 360-degree view of customers, enabling a common view and ensuring you deliver consistent messages and content across sales and marketing with full visibility to customer interactions.        

Field service

Microsoft Dynamics 365 for Field Service, customized by IGC will empower your business to enhance customer satisfaction, first time fix rates, and staff productivity.

Legal Case Management

Built on Microsoft Dynamics CRM, IGC’s Legal Case Management System allows law enforcement agencies to manage citizen cases from complaints to investigations, legal processing and prosecution. The CMS is currently in use at a US federal agency, supporting multiple locations.

Is Microsoft Dynamics 365 CRM Right For You?

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